Frequently asked questions
Here you will find a selection of frequently asked questions and some important information about the way to get to your creative carpet.
If you still have an unanswered question, don't hesitate, send me a mail at
Quality standard
A piece of nature for a healthy home.
Natural materials such as wool provide the basis for modern and environmentally conscious living, contributing to improved well-being, health and overall quality of life.
Pure wool carpets have a particularly luxurious underfoot feeling, neutralise indoor odours, and are very durable and long-lasting.
Customer Service
Once I have received your request I will get in contact with you. Let me know how and when you prefer to be contacted. We can chat on the phone or have a video call. E-Mail would work as well.
Ordering process
Before I start with the production of your carpet, I create various designs in a design program and then discuss and agree them with you.
It is also possible to use just a small part of the drawing, for example, a particular figure or even several figures from different drawings.
Delivery
Price and delivery time depend on the level of detail, the size of your order and the current order situation.
As an example, it would take me around six weeks to make a carpet with the dimensions 50 cm x 50 cm.
Pricing
Prices for your Creative Carpet range from 450€* (50x50cm) to 2.800€* (200x100cm).
*including VAT
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Prices are inclusive of the design and consultation phase, materials and the entire making process.
Shipping within Germany is also included.
Materials
The upper material is 100% pure new sheep's wool.
The fibres on the acrylic base fabric are coated with a dispersion adhesive specially developed for carpets. This adhesive is particularly environmentally friendly for nature and your home.
The adhesive is low odour and with no risk of allergy when children play on the carpet.
Sizes
I currently offer my Creative Carpets in the size range 50cm to 250cm.
There is complete flexibility in terms of rug shape. Anything is possible!
Payment methods
The production of the carpet can only start once it has been paid for. The Process beforehand including the design and consultation process is free of change.
So we have time to discuss the design options before you will have to transfer the price that has bee agreed from both sides.
You can pay for your Creative Carpet via
Paypal or by bank transfer.
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